Monthly Archives: February 2011

Part I: The Five Types of Toxic Coworkers

We’re all just trying to make a living and it helps to have friends who all get along – but some people are particularly adept at making it worse than it has to be by turning the workplace into a …

Managers: The Arrogant Bastard

This is the second article in our series entitled Managers: The Good and the Bad. Poor managers like the Arrogant Bastard represent a real risk to the companies for which they work.  It is not really OK with an arrogant bastard …

Five Steps for Becoming a Good Customer

There are two sides to any transaction and, generally speaking, the level of support and loyalty depend on how each side treats the other. As a business – or one of its representatives – you’re always striving to satisfy your …

Managers: The Innovator

As promised in the introduction to this series of articles about Managers: The Good and the Bad, we’ll focus firstly on “The Innovator”. Innovators are those leaders who can easily view the future and they will try to explain their …