Poverty and Technology as 2012 Dawns

Have you ever participated in a poverty simulation? If not, I highly recommend it. My wife and I are fortunate to have a friend and fellow Rotarian, Betsy Rozelle with CAP Services, who provides these simulations here in Northeast Wisconsin and so we went at our first opportunity. We spent just over three hours on [...]

Think Local, Act Local, Part IV

While sustainability may initially bring thoughts of green energy and recycling to mind, it’s also about supporting your local community. Times being as they are, lending a hand to fellow members of your community is as important as it has ever been. You can start by donating your unwanted items to reputable charities and services, [...]

The Social Media of Gaming: Part III – Farmville Saves the World?

In Parts I & II of this series, The Social Media of Gaming: Part I – Grabbing a Slice and The Social Media of Gaming: Part II – Games Within Social Media, Greg Kellerman posed two questions:

  1. “What can gaming companies do to get a piece of that huge social media pie?” … and …
  2. “What does the future hold for ‘games within social networks’ applications such as Facebook?”

An idea has been getting passed around our little circle for quite a while about how a Social Network might contribute to solving a world crisis:

What if the Farmville model wasn’t a waste of time and actually did some good?


First, let’s have a little backstory behind the idea.  What ‘world crisis’ are we talking about?

How’s your customer service?

So what can you do build and maintain your business’ reputation for customer service?